Friday, 18 August 2017

Introducing Performance Appraisal- A Peep Into My MBA Thesis





Performance  appraisal   is   one   of   the   globally  accepted  tools  in  the   field   of   human   resource management for managing human resources within an organization to the end that welfare and professional growth of staffs are given full consideration .


Dessler (2005),defines   performance   appraisal   as   “evaluating   an   employee’s   current   and   past   performance relative to his/her performance standards”. In general, performance appraisal is based on results obtained by the employee in his/her job, not on the employee's personality characteristics.

 The appraisal   measures   skills   and   accomplishments   with   reasonable   accuracy   and   uniformity.   It provides   a   way   to   help   identify   areas   for   performance   enhancement   and   to   help   promote professional   growth.   Hence   the   outcome   of   effective   performance   appraisal   leads   toimprovement in the accuracy of employee performance and establishing relationship between performance on tasks and a clear potential for reward (Hafiz  et al,2009) .

It is clear that PA remains a practical challenge to managers and employees because of cognitive,motivational  and  behavioral factors    that   are  not   accurately  measured often  time during   theprocess.

Wendy et al (2000) identified two typical performance appraisal uses namely: evaluativeand   developmental.   The   evaluative   function   of   performance   appraisal   includes   salaryadministration,   promotion   decision,   retention-termination   decisions,   and   recognition   ofindividual   performance,   layoffs,   and   the   identification   of   poor   performance.

The   evaluativefunction   is   similar   to   Ostroffs   (1993)   conceptualization   of   administrative   performance.

 Thedevelopmental   function   of   performance   appraisal   includes   the   identification   of   individualtraining needs, providing performance feedback, determining transfers and assignments  and theidentification of individual strengths and weakness.While the ultimate purpose for conducting performance appraisal is for staff development, it is important that the employees are satisfied with the appraisal system so that it can positively relate to better work performance.

 This is because performance appraisal can have a positive influence on workers performance just as they can have a negative impact on their motivation,9
role perceptions, and turnover especially when they are poorly designed or administered.

Well-designed and well-executed performance appraisals can also have a strong motivational impact. Numerous researches in performance appraisal have recognized several problems associated with the system. For example DeNisi and Kluger (2000) during their research concluded that rater’s decisions are often subjectively biased by their cognitive and motivational states and supervisors often  apply different standards with different employees which results in inconsistent, unreliable and   invalid   evaluations.

  Performance   appraisal   is   a   very   sensitive   process   as   employees understand that any negative evaluation will lead to poor rating and hence might even lead topay-cut,   demotion   or   eventual   sack .

As   such   it   could   end   up   demotivating   the   employee psychologically. Most times, this negative feelings may arise especially when its is evaluative in function.

During   performance   appraisal   process,   feedback   between   the   managers   and   employee   can positively influence future performance of employee.

 Levy and Williams(2004) also concluded that reactions such as satisfaction, acceptability and motivation to use feedback were cited as an important tool that positively affect employee motivation.

Thus to better understand the role that Performance appraisal plays in workers motivation, it is important that administrators have the knowledge of their staff perception towards Performance appraisal as it relates to their job in  the organization. Therefore, this research  explores   the impact of  performance appraisal on workers motivation  and will relate to work performance in an organization.


I hope this article helps some of my blog visitors in the field of business administration.

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